Refund policy
RETURN POLICY
Return Window We accept returns within 7 days of delivery. To be eligible for a return, please ensure you initiate the return process within this timeframe.
Eligible Return Options We offer the following options for returns:
- Full refund to your original payment method
- Store credit
- Exchange for a different product
Return Conditions To qualify for a return, items must meet the following requirements:
- Products must be unused and in their original condition
- Items must be in original packaging with all tags attached
- Products must be intact with no signs of wear or damage
Return Shipping Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure your return reaches us safely. We are not responsible for items lost or damaged during return shipping.
How to Initiate a Return To start a return, please contact our customer support team at [your email] with your order number and reason for return. We will provide you with return instructions and our return address.
Refund Processing Once we receive and inspect your returned item, we will process your refund, exchange, or store credit within 3-5 business days. Refunds will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the transaction.
Non-Returnable Items All products are eligible for return as long as they meet the conditions outlined above.
Questions? If you have any questions about our return policy, please contact us at [your email address].